Shipping policy
Shipping Policy
Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur.
International Shipping
- We ship to most countries worldwide. Shipping times may vary depending on the destination.
- International Shipping Methods: Standard International, Expedited International, and Express International.
Standard International Shipping: 7-21 business days
Expedited International Shipping: 5-10 business days
Express International Shipping: 3-5 business days
- Please note that delivery times are estimates and actual delivery times may vary depending on customs processing times and local postal services.
Order Confirmation and Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- Purrfectly Pawsome is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Purrfectly Pawsome is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns and Refunds
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about our Shipping Policy, please contact us at: PurrfectlyPawsome.Petshop@gmail.com